1. Introduction

1.1    We are committed to safeguarding the privacy of our website visitors and service users; in this policy we explain how we will handle your personal data.

1.2    We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

  1. How we use your personal data

2.1    In this Section 2 we have set out:

(a)    the general categories of personal data that we may process;

(b)    the purposes for which we may process personal data; and

(c)    the legal bases of the processing.

2.2    We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data may be processed for the purposes of contacting you directly in reference to an enquiry you have made and offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is our interest in the proper administration of our website and business.

2.3    We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

2.4    We may process your information included in your personal profile (“profile data“). The profile data may include your name, address, telephone number, email address, picture, gender, date of birth, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of your use of our services. The legal basis for this processing is our legitimate interests, namely the proper administration of our business and/or the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.

2.5    We may process your personal data that are provided in the course of the use of our services (“service data“). The service data may your name, address, telephone number, email address, picture, gender, date of birth, interests and hobbies, educational details and employment details. The service data may be processed for the purposes of your use of our services. The legal basis for this processing is our legitimate interests, namely the proper administration of our business and/or the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.

2.6    We may process information relating to transactions, including purchases of goods and services, that you enter into with us (“transaction data“). The transaction data may include your contact details, your payment card details, your bank account details and the sums transacted. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our business.

2.7    We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

2.8    In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2.9    Please do not supply any other person’s personal data to us, unless we prompt you to do so.

  1. Providing your personal data to others

3.1    We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

3.2    We may disclose your personal data to our professional advisers insofar as reasonably necessary for the purposes of managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

3.3    We may disclose your Enquiry Data to our Associates, subcontractors or selected third party suppliers of goods and services identified on our website insofar as reasonably necessary for the purposes of contacting you directly in reference to an enquiry you have made. The legal basis for this processing is our interest in the proper administration of our website and business. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.

3.4    In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

  1. International transfers of your personal data

4.1    In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

4.2    The hosting facilities for our website are situated in England. However, we and our Associates, subcontractors and selected third party suppliers of goods and services operate internationally. From time t time it may be necessary for personal data to be transmitted outside of the hosting country.

The European Commission has made an “adequacy decision” with respect to the data protection laws in a number of countries meaning that personal data can flow from the EU (and Norway, Liechtenstein and Iceland) to these countries without any further safeguard being necessary. In others words, transfers to the country in question will be assimilated to intra-EU transmissions of data.

Details of those countries that the European Commission has so far recognised as providing adequate protection and the associated safeguards approved by the European Commission can be obtained from the European Commission website.

4.3    You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

  1. Retaining and deleting personal data

5.1    This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.2    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3    Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

  1. Amendments

6.1    We may update this policy from time to time by publishing a new version on our website.

6.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3    We may notify you of changes to this policy by email or through the private messaging system on our website.

  1. Your rights

7.1    You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a)    the payment of a fee (currently fixed at GBP 10); and

(b)    the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

7.2    We may withhold personal information that you request to the extent permitted by law.

7.3    You may instruct us at any time not to process your personal information for marketing purposes.

7.4    In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

  1. Your rights

8.1    In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

8.2    Your principal rights under data protection law are:

(a)    the right to access;

(b)    the right to rectification;

(c)    the right to erasure;

(d)    the right to restrict processing;

(e)    the right to object to processing;

(f)    the right to data portability;

(g)    the right to complain to a supervisory authority; and

(h)    the right to withdraw consent.

8.3    You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

8.4    You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.5    In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

8.6    In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

8.7    You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

8.8    You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

8.9    You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

8.10  To the extent that the legal basis for our processing of your personal data is:

(a)    consent; or

(b)    that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

8.11  If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.12  To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.13  You may exercise any of your rights in relation to your personal data by written notice to us.

  1. About cookies

9.1    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2    Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

  1. Cookies that we use

10.1  We use cookies for the following purposes:

(a)    Necessary cookies help to make this website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

(b)    Statistic cookies help us to understand how visitors interact with the website by collecting and reporting usage information.

  1. Managing cookies

11.1  Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)    https://support.apple.com/en-gb/guide/safari/sfri11471/mac (Safari); and

(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

11.2  Blocking all cookies will have a negative impact upon the usability of many websites.

11.3  If you block cookies, you will not be able to use all the features on our website.

  1. Our details

12.1  This website is owned and operated by Optimise Risk Limited.

12.2  We are registered in England & Wales under registration number 08393734 and our registered address is Bank House, 6 – 8 Church Street, Adlington, Chorley, Lancashire, England, PR7 4EX.

12.3  You can contact us:

(a) by email: info@optimise-risk.co.uk;

(b)    by post: Fairview Farm, Farm Avenue, Adlington, Chorley, Lancashire PR6 9ND;

(c)    by telephone: +44 161 513 2870; or

(d)    by using our website contact form.

  1. Data protection officer

13.1  Our data protection officer’s contact details are: info@optimise-risk.co.uk

You Matter

We listen to your ideas; we listen to your improvements; we listen to your suggestions and then we implement them. We don’t ignore you, downplay you, disregard you or undervalue you. Some examples of successful team lead initiatives is our internationally successful riskologists podcast, and our highly acclaimed riskollective network… and we have more ideas in the pipeline that came right from our team.

If you have dreams, we make them happen.

Our annual strategy trips are also now famous across the profession. We encourage all members of the team to feed into company plans and help shape our collective success.

Industry Package

At optimise, we’re committed to attracting top talent and that’s why we’re proud of the packages we offer our team.

They offer the best balance of financial reward, perks and incentives, bonuses and continuous training and development. We also conduct a yearly review of national inflation rates and the cost of living, and we apply a COLA (Cost of Living Adjustment) to all our employees salaries where applicable.

Please see the matrix below for a comprehensive overview of our package structure:

Profit Shares & Bonuses

At optimise, we believe in recognising and rewarding your hard work. Join us and enjoy not only industry salaries, but opportunities for profit sharing and performance-based bonuses. Our financial success is linked to your personal financial success, so we all benefit as the company grows and expands.

Your bonus is linked to the achievement of tailored objectives that satisfy a business need but also will be something that exploits your interests!

If you’ve ever considered being a business owner now’s your chance, because we have no glass ceiling. If you work hard, one day you could be an owner and director at optimise.

Social

Join our vibrant team where collaboration isn’t just encouraged – it’s celebrated!

From bi-weekly team drinks (on company time), quarterly team events and team lunches to celebrate significant company successes, we foster a tight-knit community that values camaraderie as much as innovation.

Your career here isn’t just about the work; it’s about the connections you’ll make and the supportive environment that propels your forward.

We are a team; we are friends; and we care for one other.

Work where you’re needed

Experience the freedom to work from anywhere with our remote-friendly policies. We empower our team with flexible work arrangements, enabling you to achieve your best wherever you are!

Work remote, hybrid or office based as you and our clients’ needs require, for maximum flexibility in life and mutual benefit.

Flexibility

A healthy work-life balance is a non-negotiable for us at optimise. Our commitment to our employees comes above all else, to ensure we foster a work environment focused on employee wellbeing that contributes to a positive & dynamic company culture.

Although we always work to accommodate our client’s needs, your personal situation will always be considered, and you will not be forced into a commission which does not suit you.

Alternatively, if you wish to spread your wings and travel, our international client base enables us to assist with this!

World Class Clients

We provide opportunities to work on some of the most complex, interesting and impressive projects and programmes on the planet.

You have the chance to build a well-respected reputation for yourself within the national and international discipline of risk management.

Our bread and butter is in the infrastructure sector, with a combined decades of experience in rail, aviation, nuclear, highways, construction, utilities, government oil and gas and defence to name but a few.

A Nurturing Culture

At optimise, we support with more than just your career development, we work with you to attain personal goals and become happy and contented with life, not just work.

We are proud of the mentorship incentive we offer for all our team. Get to know us all and see who you share similar values with, who inspires you and possesses skills you wish to acquire.

We are always at arm’s length. One of the team will always be available to provide coaching support in client deployments to ensure that learning and experience are linked, and an environment is provided for opportunity to practice what’s been learned in a ‘safe space’.

Most importantly, we work hard to ensure our team always maintain an optimal work/life balance and protect reserved time allocated each week in your calendar for professional development.

First Class Training

Our vision statements are ‘develop the next generation of risk professionals’ and ‘Improve the profession for the better’, for a reason!

Optimise is passionate about investing in our people to ensure you are fully prepared to be the best possible risk professional you can be. Our aim is to equip you not just with the necessary skills to do your job, but to understand the nuances of the roles and procedures you will interface with throughout your career.

Every day is a school day – whether you are just starting out, developing or well established in your career, we will continue to invest in your professional development.

Progress at your Pace

We understand that a clear career path is extremely important to provide direction, set and achieve your goals, make informed decisions and stay motivated to truly foster a sense of purpose in your professional journey.

We nurture a culture of progression based on competence attainment, not time served. We believe this unconstrained development allows you to flourish and progress at your pace and we set clear requirements for you to achieve your promotion as soon as you are ready.

We offer exceptional opportunities to become the best in the industry faster than our competitors, and we’re passionate about providing support in accelerating you through different industries and experiences at the pace you need to meet your competence.